Charlotte Kobler created an article,
If you are not seeing any articles in our Wholesale Customer section, please make sure that you log into the Help Center using the same email address you use in our shop to make Wholesale Orders. Y...
Charlotte Kobler created an article,
Safety First When Crafting:Always wear protective gear: safety glasses and heat-resistant gloves.Use your soldering iron on a stable, heatproof surface.Keep the soldering tip clean and avoid touchi...
Charlotte Kobler created an article,
Category: CustomerCopper Foil:Thin adhesive-backed copper strips used to wrap individual glass pieces.Ideal for intricate, detailed designs like Tiffany lamps.Came:H-shaped lead or zinc strips used...
Charlotte Kobler created an article,
Overview of Tiffany Lamp Parts:Frame: The structural skeleton of the lamp, usually copper or brass.Glass Pieces: Cut and foiled stained glass shapes that fit the design.Solder: Joins the glass piec...
Charlotte Kobler created an article,
Keep Your Supplies in Top Shape:Soldering Irons: After use, unplug and let cool. Clean the tip with a wet sponge or brass cleaner to prevent oxidation.Fume Extraction Fans: Empty or replace filters...
Charlotte Kobler created an article,
Choosing Glass Sizes Made Simple:Measure the intended dimensions of your stained glass project.Add extra inches for cutting mistakes and borders (usually add 10% extra).Popular glass sheet sizes: 8...
Charlotte Kobler created an article,
Forgot Your Password?Click “Forgot Password” on the login page.Enter your registered email address.Follow the link sent to reset your password quickly and securely.Can’t Receive Password Reset Emai...
Charlotte Kobler created an article,
Step-by-Step Tracking:After your order ships, we send an email with the tracking number and link.Click the link or enter the tracking number on the carrier’s website.Track in real time until delive...
Charlotte Kobler created an article,
Return Window:You have 30 days from delivery date to return or exchange items.Acceptable Returns:Unused products in original packagingNon-custom sized glass sheets and consumablesNon-Returnable Ite...
Charlotte Kobler created an article,
Delivery Timeframes:Standard shipping: 3-5 business days.Expedited options available at checkout.Shipping Costs:Calculated at checkout based on your address and order weight.Free shipping on orders...